Last Updated: May 25, 2023

Fern exists to help short-term rental hosts improve services to and connections with their customers. We are part of an industry built on trust. A fundamental part of earning that trust means being clear about how we use your information and protecting your right to privacy..

This Privacy Policy describes how Fernhosts, Inc. ("Fernhosts," "we," "us," or "our") collects, uses, and shares information when you use our website and services. We are committed to protecting the privacy and security of your personal information. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information from you when you use our website or services. This may
include:

1.2 Non-Personal Information
We may also collect non-personal information about your use of our website and services. This
may include:

2. How We Use Your Information

2.1 Provide and Improve Services
We use your information to provide and improve our services. This includes:

2.2 Marketing and Promotional Communications
With your consent, we may use your contact information to send you promotional emails, newsletters, and other marketing communications. You can opt-out of receiving these communications at any time.

2.3 Aggregated Data
We may aggregate and anonymize your information to create statistical or analytical data. This data does not identify you personally and may be used for research, marketing, or other purposes.

3. How We Share Your Information

3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in providing our services. These providers are contractually obligated to handle your information securely and only for the purposes specified by Fernhosts.

3.2 Compliance with Laws
We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3.3 Business Transfers3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in providing our services. These providers are contractually obligated to handle your information securely and only for the purposes specified by Fernhosts.

3.2 Compliance with Laws
We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3.3 Business Transfers
If Fernhosts is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.4 Consent
We may share your information with third parties if you provide your consent to such sharing.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update
You can access and update your personal information through your account settings or by contacting us directly.

5.2 Opt-Out
You can opt-out of receiving marketing communications from us by following the instructions provided in the communications or by contacting us.

5.3 Do Not Track
We do not respond to "Do Not Track" signals sent by your browser.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Fernhosts, Inc.
Address
San Francisco, CA
Email: help@fernhosts.com

Please note that this privacy policy only applies to the information collected by Fernhosts through our website and services and does not cover information collected by any third-party sites or services linked to our website.